In Case of Emergency Service
If you were suddenly taken ill or couldn’t continue your caring role because of an emergency what would you do?
NHS 111 is a new service that people can ring if they need medical help or advice fast but it’s not a 999 life threatening emergency. Callers will be assessed, given advice and directed to the local service that can help them best. This could be an out of hours GP, minor injuries and illness unit, community nurse, pharmacist or other local service.
The 111 number is available 24 hours a day, seven days a week, 365 days a year. Calls from landlines and mobile phones are free. For less urgent health needs, patients should still contact their GP or local pharmacist in the usual way. 999 should still be called for life threatening emergencies.